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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
21 Surveys

Sterling Place DR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a true long distance WI to TX sales relationship. Kelly met with us on a couple trips down here we made. She showed us different housing options and steered me to the HAR site and that is where I found my house and it s perfect. She has become my first friend in TX and we would recommend her highly. ”

Canyon Lake Springs DR

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly Zwern is a true professional with a helpful and empathetic spirit. I have never worked with a realtor who was so helpful and communicative. She is really a great guide.”

Haring Lane

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Springrock Lane

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was wonderful She made us feel that everything was under control, she gave us great advice, and patiently answered all of our questions. I would highly recommend her to anyone. ”

Commerce Street

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have worked with numerous realtors and Kelly ranks number one She is very competent and pays attention to the details, as well as very personable, responsive and easy to work with. I value her advice and assessment of everything from the market to whether a blind really needs to be replaced. Kelly is also kind and patient with those needing more guidance - she worked with my son, a first time seller and helped him through the process without me feeling I needed to weigh in. After working with her on three real estate transactions, I highly recommend her without hesitation. ”

Lake Catherine Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly Zwern is simply AMAZING! She is extremely knowledgeable, dedicated to her clients, and a real joy to work with. In a business that is fraught with challenging people and circumstances, Kelly superbly advises and advocates on behalf of her buyers and sellers. She is a true and gracious professional. ”

Montrose Boulevard

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was absolutely fantastic at every point. She took great photos, created a great listing, and was proactive with tracking down leads. She had great intuition when it came to leveraging offers, and in the end we got a great price. I think it's telling how many times I just felt compelled to use "great" to describe her – it really does fit! I could not have asked for a better experience or better result than I got with Kelly. Thank you!! ”

8th Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Palmetto Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly worked extremely hard selling this property that had been on the market for over two years. She was very knowledgeable and kept me informed of the progress of the sale from start to finish. If I have properties to sell in the future, she will certainly be on my short list of potential agents”

Detering Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Auburn Path

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly helped us found our first home in Sugar Land, Tx. Kelly was very helpful and responsive in every steps of the purchase process. We had a great experience with Kelly.”

Ennis Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Vista Camino Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly took me under her wing at a time where I lost all hope. She was a beacon of light in the darkness. She was kind and handled my needs with care. She was very consistent and vested from the very beginning. She encouraged me, kept me in the loop and fought tooth and nail to get me to closing. Her grit ,tenacity and fortitude makes her a triple threat. Whether you are buying or selling she is the one who will get you the best deal. Its a win - win with Kelly. I am so happy that she was my realtor but more importantly that she will forever be my friend. ”

Walker Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are so grateful for all of Kelly’s help, kindness, and patience as we went through the process of buying our first house. She was quick to answer questions, provide feedback, and support in anyway we needed. Thanks Kelly!”

Wroxton Road

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly went above and beyond our expectations as we navigated the home-buying process with her. She demonstrated competence, confidence, and an easy-going personality. She is an excellent communicator. We felt listened to and supported throughout the entire process. We highly recommend her to any friend or family member looking to buy or rent a home. ”

Overall Rating
5/5
Rate based on 21 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience